Ready to plan that next trip and need the assistance of a travel agent? Our travel vouchers entitle you to book your trip with our designated travel agent. You can book airline tickets, hotel rooms and vacations. Some restrictions may apply depending upon your specific travel needs. If our travel agent is unable to assist you with your booking, you can cancel the travel voucher and your points will be refunded.
If you need to speak with a Travel Agent prior to purchase, you may contact them at 1-888-826-0783 Ext 316. Hours of operation are 9AM - 6PM (ET) Monday through Friday.
The travel voucher is valid for 12 months.
Once you place an order for the travel voucher, you will be contacted by our travel agent within 5 business days to co-ordinate booking your trip. Please provide your daytime contact number when placing an order.
- YOU ARE PURCHASING AN ELECTRONIC TRAVEL VOUCHER REDEEMABLE THROUGH THE ONLINE-REWARDS DESIGNATED TRAVEL AGENT. THIS VOUCHER IS VALID FOR 12 MONTHS FROM THE DATE OF PURCHASE. YOU WILL NOT RECEIVE A HARD COPY OF THE TRAVEL VOUCHER.
- ONCE YOU PLACE AN ORDER, YOU WILL BE CONTACTED BY OUR TRAVEL AGENT TO BOOK TRAVEL. IT IS YOUR RESPONSIBILITY TO FOLLOW UP WITH THE TRAVEL AGENT ONCE THE TRAVEL AGENT HAS MADE CONTACT WITH YOU.
- THIS TRAVEL VOUCHER IS VALID FOR 12 MONTHS FROM THE DATE YOUR ORDER IS PLACED. NO REFUNDS WILL APPLY AFTER 12 MONTHS FROM THE ORDER DATE.
- YOU CAN COMBINE TRAVEL VOUCHERS.
- YOU CAN USE A CREDIT CARD TO PAY FOR THE BALANCE BETWEEN THE VALUE OF YOUR VOUCHER AND THE COST OF YOUR TRIP.
- NO REFUNDS WILL BE PROVIDED WHEN BOOKING NON-REFUNDABLE TRAVEL. OUR TRAVEL AGENT WILL INFORM YOU IF THE TICKETS BEING PURCHASED ARE NON-REFUNDABLE.
- YOU ARE RESPONSIBLE FOR ANY VISA REQUIREMENTS FOR THE COUNTRY YOU INTEND TO VISIT.
- SOME RESTRICTIONS APPLY FOR PURCHASING INTERNATIONAL AIRFARES. OUR TRAVEL AGENT WILL INFORM YOU OF ANY RESTRICTIONS.
- IN THE EVENT WE CANNOT BOOK YOUR DESIRED TRIP, YOUR VOUCHER WILL BE CANCELED AND ANY POINTS YOU HAVE REDEEMED WILL BE REFUNDED TO YOUR ACCOUNT.